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ESOQO / STORE / MERCHANT GUIDEREV. 2026.09
EsoqoStore / merchant edition
OverviewHow it worksFor your workQuestions
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Esoqo StoreField guide 01 / 04

Make your work easier to find, trust and run.

One simple place for your catalogue, your payments and the record of what you sell. Open a storefront for customers online, add a till for the counter, and keep both connected to your Esoqo account.

Open your storeSee a shop on Esoqo
Free starting addressM-Pesa paymentsWorks from any phone
STORE SNAPSHOTLive
NF
Nia Floral Houseesoqo.com/@niafloral
Open for orders09:41
Latest order#0042
Wrapped bouquetKES 2,400
DeliveryKES 200
Paid with M-PesaKES 2,600
Payment confirmed · Ready to dispatch

On this page

00Overview01One connected shop02How it works03For your work04Questions

A short guide to opening, running and sharing your Esoqo store.

01 / The idea

A small shop can have a proper front desk.

Your business already has a name, a story and people who want to buy from you. Esoqo Store gives that work one clear place online without asking you to become a software company.

01

A front door for your work

Put your products, prices and contact details on one shareable page. Customers can find you, order and pay without creating another account.

Storefront included
02

Payments that fit the counter

Take M-Pesa payments online, at the till, or both. The same order and customer record follows the sale wherever it happens.

M-Pesa ready
03

A record you can act on

See what sold, what is waiting and what came in. Add costs as you go, so your reports show the business behind the numbers.

One source of truth

02 / The process

From blank page to first order in five steps.

There is no complicated setup. Answer a few plain questions, choose the parts you need and keep the address you can share anywhere.

  1. 01

    Name the business

    Choose the name customers should see and add a short description of what you do.

  2. 02

    Choose an address

    Start with a free esoqo.com/@name address, or ask about a custom web address.

  3. 03

    Make it yours

    Pick a look, add a logo and describe your work in your own words.

  4. 04

    Add the till

    Turn on the PoS terminal when you want to ring up sales in person too.

  5. 05

    Open the doors

    Review the details, confirm any current charges and start sharing your shop.

OPENING CHECKLISTREADY / 05
Choose a business
Pick an address
Add your catalogue
Share your shop
Start the checklist

03 / The storefront

A shop page that does more than show a picture.

Your page is where a customer learns what you sell, asks a question and completes an order. Keep it simple, keep it yours and let the payment step be familiar.

“A clear catalogue is a shortcut to trust.”

  • Share anywhere. Send your esoqo.com address by SMS, WhatsApp or print it on a card.
  • Keep payment familiar. Customers confirm with M-Pesa, with the same details shown before they pay.
  • Show the real state. Products, options, stock and fulfilment choices stay in the open.
esoqo.com/@niafloral
FRESH THIS MORNINGFlowers for the people who matter.
NF
Wrapped bouquetReady today2,400
Table centrepieceMade to order3,200
Event bundleAsk for a quote6,500
Pay with M-PesaDelivery available

04 / Made for real work

Different work. One familiar way to sell.

Start with the page that fits your work today. Add the next piece when you are ready.

Fast catalogue

Market traders

Keep a live list, sell from the stall and let customers order ahead.

Your story

Farmers and makers

Tell people what you grow or make, and make the next order easier to find.

Shared record

Chamas and groups

Keep the group catalogue and money movement in the same place.

PoS ready

Food and hospitality

Take orders, confirm payment and keep the counter moving when signal is low.

05 / The useful part

Clear enough for a customer. Quiet enough for you.

Every sale has a place, a status and a next step. That is the difference between a busy counter and a business you can understand at the end of the day.

Go to your dashboard
Pay your wayM-Pesa online, at the till, or cash on delivery when available.
Know what is nextOrders stay visible from payment through fulfilment.
Learn from the recordTrack sales, costs and stock to make the next decision.

06 / Good questions

The short answers, before you begin.

Do I need a website to start?

No. Every store starts with an esoqo.com/@name address that you can share by SMS, WhatsApp or on your usual social channels.

Can I sell in person as well as online?

Yes. The PoS terminal is optional and lets you ring up cash and M-Pesa sales while keeping them with the same business record.

What happens when a payment does not confirm?

Esoqo does not quietly treat an unconfirmed payment as paid. The order stays visible in your dashboard so you know what needs attention.

Can I change my catalogue later?

Always. Add products, adjust prices, change stock and update the story customers read whenever your work changes.

Ready when you are

Give your work a place people can find.

Open a store, choose your address and start with the part you need today.

Open your store
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